💡 Image upload failures can occur for a variety of reasons. As common solutions, we suggest the following two methods
mage upload failures can happen due to various reasons. As a general solution, we recommend the following two methods,
1️⃣ Turn off your firewall settings
Firewalls are essential for shielding your computer from external threats, yet at times, their protection can inadvertently block necessary traffic. This often occurs when network requests required for image uploads are obstructed. If you encounter this issue, you might consider temporarily disabling your firewall settings. However, it's crucial to assess your computer's security status beforehand and promptly reactivate the firewall once the upload is complete.
2️⃣Switch to another browser
Occasionally, errors with plugins or browser settings can hinder your ability to interact with a website. If you encounter this issue, we suggest trying to upload images using a different browser such as Chrome, Edge, or Whale. If successful in a different browser, the problem likely stems from the original browser. In such cases, consider updating or reinstalling it.
📌 If the problem persists after trying these two solutions,
It could be a server issue on the VCAT.AI site, a network connection issue, or an issue with the image file you are trying to upload.
In this case, you may want to contact VCAT.AI via the chatbot message in the bottom right corner, check your network connection, or try uploading a different image file.
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