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How to cancel a VCAT plan
Updated over 3 months ago

📌 Important!

Starter and Pro plans are divided into monthly and annual plans.

Monthly plans are billed every month, while annual plans are rebilled every year.

Monthly plans will be canceled on the next month's rebilling date when you schedule a cancellation.

Annual plans will stop billing on the next billing date (in one year increments).

(Example. If you pay for a monthly plan on January 15, 2023, and schedule a cancellation on January 31, your subscription will end on February 14. If you pay the annual fee on the same date, your subscription will end on January 14, 2024. )

For information on canceling and refunding payments, see here.

If you decide to cancel your subscription early, you will still have access to your plan until the end of the current subscription period.

※ If you are subscribed to a customized plan, please reach out to us via the chatbot located at the bottom right corner of the screen.


[How to cancel]

Top right profile menu > About me > Payment information > Manage subscription information > Manage access > Click the Cancel button


1️⃣ Click My profile

Click payment information or my info in your profile menu

2️⃣ My account > Payment info

3️⃣ Click 'Schedule cancellation' at the bottom of the page

4️⃣ Click 'Schedule cancellation' at the bottom of the page


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